Driving Culture Change "Every climber every climb"

Vistage Live - Australia and New Zealand - Business and Leadership Insights

Dec 24 2019 | 00:34:16

00:00 / 00:34:16

Show Notes

Todd Coates founding CEO of the globally renowned Bridge Climb Sydney across two decades – voted the best experience in Australia and 4th best on the planet. Todd shares this leadership journey with Stephanie Christopher and how they created a winning customer-centric culture from start up through to a crew of over 200 people. "Culture exists the moment the 3rd person walks in the door". "Culture is" whether you know it or not, so be intentional.

Other Episodes

Episode 53

March 23, 2022 • 00:15:59

Contract Is King - Navigating the World of Employee Contracts

Christa Lenard discuss the recent High Court decision in WorkPac and Rossato regarding casual employment in Australia. In a nutshell, the position in Australian...

Episode 7

June 13, 2019 • 00:26:36

Customer Centricity - How do you surprise and delight your customers?

Ashton Bishop, CEO, Step Change talks to Stephanie about the ‘7 Customer Centric Shifts’ that Business Leaders need to adopt to become truly 'Customer...

Episode

August 21, 2025 • 00:24:09

Decoding Strategic Decisions with Dr Chris Stephenson

In this episode of Vistage LIVE, host Stephanie Christopher is joined by Dr Chris Stephenson — a transformational leader with over 25 years of...