Driving Culture Change "Every climber every climb"

Vistage Live - Australia and New Zealand - Business and Leadership Insights

Dec 24 2019 | 00:34:16

00:00 / 00:34:16

Show Notes

Todd Coates founding CEO of the globally renowned Bridge Climb Sydney across two decades – voted the best experience in Australia and 4th best on the planet. Todd shares this leadership journey with Stephanie Christopher and how they created a winning customer-centric culture from start up through to a crew of over 200 people. "Culture exists the moment the 3rd person walks in the door". "Culture is" whether you know it or not, so be intentional.

Other Episodes

Episode

May 29, 2025 • 00:23:19

Leading Through Change: Insights from President, International at Vistage Rob Ristagno

In this episode of Vistage LIVE, Vistage Australia and New Zealand MD Stephanie Christopher interviews Rob Ristagno, President, International at Vistage. Rob shares his...

Episode 19

December 12, 2019 • 00:27:51

What is Mental Toughness and how does it affect your Performance?

As a Peak Performance coach, Gaj Ravichandra, assists individuals, sporting teams and educational institutions to enhance and maximise their potential and performance.Do you believe...

Episode 7

June 13, 2019 • 00:26:36

Customer Centricity - How do you surprise and delight your customers?

Ashton Bishop, CEO, Step Change talks to Stephanie about the ‘7 Customer Centric Shifts’ that Business Leaders need to adopt to become truly 'Customer...