Dr Robert Dew, a customer experience innovation and competitive strategy expert, delivers this short, fast paced podcast. What's Theory of Purchase all about?
'People are fundamentally driven by needs' says Rob. Find out the 6 Core needs (CAPFUL) and why it's important for every businesses to develop a theory of purchase that's valid.
A great 9 minute listen!
If you’re shaping a positive future for your organisation, you know the importance of having a great, connected team. In this podcast Mark Puncher,...
Ashton Bishop, CEO, Step Change talks to Stephanie about the ‘7 Customer Centric Shifts’ that Business Leaders need to adopt to become truly 'Customer...
Trudy MacDonald, MD of TalentCode HR and award winning speaker, shares insights about what’s going on in the marketplace with the war for talent...