Customer Centricity - How do you surprise and delight your customers?

Vistage Live - Australia and New Zealand - Business and Leadership Insights

Jun 13 2019 | 00:26:36

00:00 / 00:26:36

Show Notes

Ashton Bishop, CEO, Step Change talks to Stephanie about the ‘7 Customer Centric Shifts’ that Business Leaders need to adopt to become truly 'Customer Centric'

Seeing the person behind the customer... Maximising the value they receive …while removing anything that reduces their ease of interaction

Other Episodes

Episode

May 23, 2024 • 00:31:09

Unlocking Success: Strategic Networking with Raj Narayan

In this episode Raj Narayan, founder and CEO of Emajin Golf, delves into the concept of combining business with a shared passion, in this...

Episode

May 31, 2023 • 00:28:00

Leading Through Critical Moments: Empowering Transformation

In this episode of 'Empowering Leadership', we dive into the critical moments that CEOs face on their journey. Join Danielle Jorgensen and Stephanie Christopher...

Episode

October 24, 2023 • 00:31:26

8 tips to improved efficiency, scalability, and overall success in business

The podcast features a conversation with David Jenyns, who became a systems devotee after systemising his own business successfully in 2016. He founded systemHUB...