In this episode Stephanie Christopher talks to Jane Lewis, Principal at the Outlook Consulting Group, about the challenges of change in professional services firms. Jane discusses the importance of tapping into the emotional and purpose-driven drivers of employees in order to navigate change successfully. She also emphasises the need for leaders to understand the difference between technical problems and adaptive challenges, and to approach adaptive change with a focus on discovery and understanding the promoting and resisting forces within the organisation. Jane suggests using the SCARF model (status, certainty, autonomy, relationships, and fairness) to address the needs and concerns of employees during times of change. Overall, the conversation highlights the complexity of change and the importance of effective leadership in managing it.
Confidence has jumped in last 3 months – This quarter CEOs and business owners feel the economy has turned a corner but it isn’t...
This episode is thought-provoking and explores the exciting possibilities that generative AI offers. By understanding this emerging technology and its implications, you can position...
Join Stephanie Christopher and special guest Ashton Bishop in a deep dive into the world of marketing budgets and strategies. In this episode, we...
