In this episode Stephanie Christopher talks to Jane Lewis, Principal at the Outlook Consulting Group, about the challenges of change in professional services firms. Jane discusses the importance of tapping into the emotional and purpose-driven drivers of employees in order to navigate change successfully. She also emphasises the need for leaders to understand the difference between technical problems and adaptive challenges, and to approach adaptive change with a focus on discovery and understanding the promoting and resisting forces within the organisation. Jane suggests using the SCARF model (status, certainty, autonomy, relationships, and fairness) to address the needs and concerns of employees during times of change. Overall, the conversation highlights the complexity of change and the importance of effective leadership in managing it.
Difficult conversations can be a lot easier if we change our way of thinking in advance. In this podcast, Deborah Burt shares her recipe.Start...
In this podcast, Warren Hogan provides an in-depth analysis of Australia's economic landscape and the rationale behind his views on interest rates and inflation....
David Thomas, China Expert and BRIC specialist, empowers business leaders, entrepreneurs and investors to thrive in the Asian Century. He believes that Australia is...
